Instructions before, during and after a carsharing; contact data

Instructions for the owner
IMPORTANT: All the renters’ documents should bear the SAME NAME, otherwise you must REFUSE to hand over the keys to the vehicle! DOCUMENTS CHECKLIST ...
Wed, 24 Apr, 2019 at 11:26 AM
Instructions for the driver
IMPORTANT: All the following documents should bear the SAME NAME, otherwise the owner will REFUSE to give you the keys to the vehicle, the carsharing will b...
Wed, 24 Apr, 2019 at 11:31 AM
Registering the state and contents of vehicle during the check-in, with the CarAmigo mobile apps (Android and iOS)
Important: Keep in mind that the check-in procedure is very important, which is why we recommend you follow the steps mentioned here in a very precise manne...
Wed, 24 Apr, 2019 at 11:37 AM
Registering the state and contents of vehicle during the checkout with the CarAmigo mobile apps (Android and iOS)
Important: keep in mind that the checkout is very important, because AUTOMATICALLY compares the initial data with the return data, which is why we recomm...
Fri, 12 Apr, 2019 at 11:15 AM
How does one exchange keys?
Reminder: the carsharing contract is not available on paper anymore, but solely in a dematerialized version via the CarAmigo app on the owner’s smartphone; ...
Thu, 21 Feb, 2019 at 10:51 AM
How does one settle the fuel?
The most elegant solution is that the driver receives the car with a full fuel tank. In case the vehicle has not been fully fueled at the beginning of the c...
Thu, 21 Feb, 2019 at 11:17 AM
I will be absent for a few weeks/ months. Can someone else sign for my carsharings?
Yes, but you need to provide a power of attorney to the person who has your permission to share the car. This document needs to be uploaded to your CarAmigo...
Wed, 24 Apr, 2019 at 11:40 AM
Extension of the reservation
To extend the carsharing outside of the agreed time frame, you MUST enable this through your profile on CarAmigo. Only this way the coverage of the insuranc...
Thu, 21 Feb, 2019 at 11:58 AM
Procedure in case of breakdown (whether caused by an accident or not)
Procedure in case of breakdown (due to an accident or not): In case of an accident, breakdown, flat tire, use of wrong type of fuel, loss of keys, etc. the ...
Thu, 21 Feb, 2019 at 12:10 PM
Procedure in case of an accident
Procedure in case of an accident: in case of an accident the Driver and the third party ought to fill-in an accident report, quoting for Belgium: AXA Belg...
Thu, 21 Feb, 2019 at 12:09 PM