Is there a driver's deposit on CarAmigo?
Yes: the amount depends on the country you're planning to use CarAmigo and will be paid by the driver. The amount is debited at the moment of payment a...
Tue, 13 Aug, 2019 at 10:57 AM
How do I receive my money [owner]?
Once the carsharing has ended you must close the contract (State and contents of vehicle (checkout) with CarAmigo mobile apps (Android and iOS) and leave...
Wed, 24 Apr, 2019 at 11:12 AM
How long does it take to get my deposit back? And why?
If you follow the CarAmigo instructions and you deliver immediate feedback regarding th carsharing (State and contents of vehicle (checkout) with CarAmigo ...
Wed, 24 Apr, 2019 at 11:20 AM
What are the means of payment accepted by the website?
CarAmigo accepts the following payment means: credit cards: VISA or Mastercard debit cards: VISA Electron, Maestro, Bancontact, Carte Bleue Important: ...
Tue, 29 Jan, 2019 at 1:55 PM
I try to execute a payment for a carsharing but it won't go through. What should I do?
In case you are trying to make a payment and it did not get through, make sure whether: your banking card is accepted by our website. Consult the secti...
Wed, 24 Apr, 2019 at 11:22 AM
How does CarAmigo calculate the total amount due?
The amount indicated on the car profile already includes the following fees: insurance premium roadside assistance fee (BeLux coverage) payment f...
Tue, 13 Aug, 2019 at 11:02 AM
How do I cancel a reservation?
You can cancel a booking at any given time. Login to your profile on CarAmigo and visit the section "My Bookings". Find the booking you want ...
Thu, 22 Nov, 2018 at 12:13 PM
Do you accept prepaid cards?
No. Prepaid or virtual credit cards are not accepted. Example: prepaid card Mastercard BPost. 
Thu, 21 Feb, 2019 at 9:20 AM
Do I receive an invoice or any fiscal document?
Transactions on CarAmigo concern mainly the renters and the owners, which is why CarAmigo does not issue invoices but receipts, sent immediately after t...
Thu, 22 Nov, 2018 at 12:22 PM
What if I return the car earlier than the end date?
In case you would like to return the car earlier than the end date of your carsharing contract, bear in mind that CarAmigo will not refund your money fo...
Wed, 7 Aug, 2019 at 9:59 AM