In case you are trying to make a payment and it did not get through, make sure whether:

  • your banking card is accepted by our website. Consult the section: payment methods
  • you bank is not imposing limits while attempting to pay via international payment systems
  • you bank is not imposing limitations on your daily or weekly transactions
  • you have enough funds to pay for the carsharing, including the possibility of debiting the deposit: 
    • of 750€ for Belgium
    • of between 500€ and 1250for Portugal, depending on the type (campers for example) and power of the vehicles 

If all these conditions are met, please contact your banking agency for more details, or CarAmigo: