In case of an accident, incident, technical breakdown, flat tires, wrong fuel, lost keys, the Driver shall notify the Assistance as soon as possible by calling the dedicated number from within the app:
- in Belgium: call the Roadside assistance company Touring at +32 2 286 34 28
- in Bulgaria: call the Roadside assistance company Groupama at 0700 123 32 or +359 2 904 64 00
- in Portugal: call the Roadside assistance company Europ Assistance at +351 707 24 07 07
to declare the incident and to immediately demand the putting-in-action of some of the guarantees described in Article 5.1 of the General Terms and Conditions.
The Driver shall also send an email to Sharonomy explaining what happened on
and put the Owner in copy.